Welcome

Hello and Thank You for visiting my shop, Southern Fragrances Candle Co. My name is Mandy Phythian and I wanted to share my love for beautiful home accessories with you. I create hand made soy candles all made in small batches in Charlotte, NC. Every candle I make is like a piece of art with subtle hints and foreword aromas. I only release exceptional and original fragrances that will fill your space with soothing scents and make you feel at home, where ever that should be.
Please do not hesitate to contact me with any questions you may have. I'm always here to help!

Payments

Payments for items will be made upon ordering.
Cancellations may be made prior to the item being shipped.
Custom Orders are always accepted - please contact me directly for more detailed information.

Shipping

All orders are typically ready to ship in 1 -2 business days. (Typical business days are Monday - Friday) Custom Orders may take longer depending on the quantity / complexity of the order. In the event it will take longer than 1 - 2 business days for your order to ship, I will be in contact with the purchaser and keep them up to date on their shipping status.

Refunds

Southern Fragrances will accept returns as long as the product is able to be resold. Meaning, the candle has not been used, the wick has not been lit and all wax is in good condition. Purchaser will be responsible for return shipping costs.

Additional

| Candle Safety |

Never leave a burning candle unattended.

With all candles - the first burn is the most important! The entire top layer of wax should be completely melted to the edge of its container. If the wax is not allowed to liquefy or to melt from edge to edge of the jar or tin, it will create a “memory ring,” especially if this is the first time the candle is lit. Once a candle has this “memory ring,” it will continue to tunnel and to burn that way for the life of the candle.

Candle burning times will vary slightly depending on the placement of your candle. Drafty areas will affect candle burning times as candles will burn slightly quicker.

Keep candles out of the reach of children and pets.

Place candle holders on a stable, heat-resistant surface that is sturdy.

A candle should not be burned for more than four hours at a time.

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